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Victim Support. If you have already been scammed, please know this: you are not alone, it is not your fault, and help is available. Being scammed is not a sign of weakness or carelessness. Immediate steps to take in the first 24 to 48 hours: 1) Contact your bank or card company immediately. 2) Change your passwords and turn on two-factor authentication. 3) Freeze your credit with all three bureaus — Equifax, Experian, and TransUnion. 4) Document everything. 5) Report the crime. Report to these agencies: FBI IC3 (ic3.gov), Federal Trade Commission (reportfraud.ftc.gov), AARP Fraud Watch Network (aarp.org/fraudwatch), your local law enforcement, and Adult Protective Services (apsfinder.aoa.gov).

Free Help & Emotional Support

You do not have to navigate this alone. These free, confidential services are staffed by people who specialize in helping fraud victims — with both the practical recovery and the emotional toll.

AARP Fraud Watch Helpline

Free, confidential guidance from trained specialists — available to anyone, AARP membership not required.

AARP ReST Program

Free peer-support groups specifically for scam victims — a safe place to process the emotional impact and reduce shame.

Elder Fraud Hotline (DOJ)

Case managers help you report the fraud and connect with local resources and victim services.

FTC IdentityTheft.gov

Step-by-step personal recovery plans if your identity or personal information was stolen.

FINRA Securities Helpline for Seniors

Free help if you were defrauded through an investment, broker, or financial advisor.

988 Suicide & Crisis Lifeline

If the stress feels overwhelming, free 24/7 emotional support is one call or text away — call or text 988.

Coping With the Emotional Impact

The financial loss is only part of what victims experience. Many feel shame, anger, grief, anxiety, or a loss of trust — especially in romance and impersonation scams. These feelings are normal, and they ease with time and support.

Talk to someone you trust. Keeping it secret is exactly what the scammers want. Sharing what happened lifts the burden and helps you heal.
Be kind to yourself. You were targeted by a criminal who does this for a living. Self-blame is misplaced — the fault lies entirely with the scammer.
Avoid isolation. Scammers often cut victims off from family and friends. Reconnecting with loved ones is part of recovery.
Watch for “recovery scams.” After being scammed, you may be targeted again by criminals promising to get your money back for a fee. No legitimate agency charges upfront fees to recover funds.
Consider talking to a counselor. Your doctor, a local senior center, or the 988 Lifeline can connect you with someone to talk to.
Beware of “Recovery Scams”

After being scammed, some people are targeted a second time by criminals who claim they can “recover your money” — for a fee. This is another scam designed to exploit victims when they are most vulnerable.

  • No legitimate agency charges upfront fees to recover stolen funds.
  • The FTC, FBI, and local police never ask for payment to help you.
  • Be suspicious of anyone who contacts you out of the blue claiming they can get your money back.
  • Real recovery, when possible, happens through your bank, law enforcement, and official agencies — never through a stranger who found you first.

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